CyberSecurity in Caribbean ICT Education Solutions

CyberSecurity in Caribbean ICT Education Solutions

Many organizations are choosing to go online now, more than ever, with the notion of increased marketing efforts, reaching more customers and simply making their services much more efficient through SaaS base integrations. The advancement in technology at the beginning of the 21st century onwards has made this and so much more possible.

SmartTerm Ltd is a social enterprise with the mission of unlocking human potential through the advancement of education. This initiative was recently pitched at Forbes Under 30, where they spoke about using Machine Learning to transform education and prepare nations to become globally competitive was heard by a vast tech-audience. One of the main visions of Smartterm is to reinvent the way we educate in the Caribbean by providing administration and students with a seamless integrated experience. Combining technology with education is not a new procedure but with a goal of improving student outcomes, we see the need to improve education technology by making SmartTerm available for every teacher in every classroom. SmartTerm provides schools with a configurable, scalable, and easy-to-implement solution.  

SmartTerm operates simply by providing an innovative school/learning management system to Caribbean schools. Our system is designed for the administration, documentation, tracking, reporting, and delivery of online education.  The idea is to provide an online platform for schools which can be accessed 24/7 by administration, teachers, students, and parents, and which has the ability to make the operations of schools much more efficient.

One can imagine the sensitivity of the information being gathered through the implementation of our system.  Many schools and organizations are maximizing cloud-based services in order to protect their physical information from theft, fires, and floods. Information placed online are still exposed to threats which is why the concepts of cybersecurity and content management are so important. Cybersecurity refers to a set of techniques used to protect the integrity of networks, programs, and data from attack, damage or unauthorized access.

According to Forbes, the global cybersecurity market is expected to reach 170 billion by 2020. This rapid market growth is being fuelled by an array of technology trends, including the onslaught of initiatives with ever-evolving security requirements, like “bring your own device” (BYOD) and the internet of things (IoT).  Also, the rapid adoption of cloud-based applications and workloads, extending security needs beyond the traditional data center; and stringent data protection mandates, such as the European Union’s General Data Protection Regulation and the National Institute of Security Technology (NIST) Cybersecurity Framework.  Content management is also of grave importance as it directly relates to cybersecurity. It is the process of governing data/information from creation to permanent storage or deletion. It is often referred to as the digital content lifecycle and cybersecurity is the protection of this information.

To the core of cybersecurity is the protection of information and systems from major cyber threats. Cyber threats can take many forms, for example, application attacks, malware, ransomware, phishing and exploit kits. Unfortunately, cyber adversaries have learned to launch automated and sophisticated attacks using these tactics – at lower and lower costs. As a result, keeping pace with Cybersecurity strategy and operations can be a challenge, particularly in government and enterprise networks where, in their most disruptive form, cyber threats often take aim at political, military or infrastructural assets of a nation or its people.

In recent times, there has been an increase in cyber threats and the work of hackers has been more prevalent than back in the 80’s and 90’s.  Smartterm has a highly qualified team of engineers that are trained to implement the best technologies to ensure all information is safe and free from threats.  Safety mechanisms won’t stop hackers from trying to penetrate the system. Hackers are experts that are motivated by data and profits, who exploit any loops or weaknesses in a network or computer system and the online education/e-learning market is not an exception.  

For instance earlier this year the Jamaican Gleaner released an article with the heading “US$5,000 Or Else! – Hackers Hijack Data From 16 Jamaican Schools And Demand Ransom”. The essence of the article states that an online database hosted in the United States is being held hostage of information belonging to more than 14,000 Jamaican students from 16 local high schools. The hackers demanded US$5,000 for the release of the data.  This same system suffered a similar attack six years ago.  Another well-known example of system breaches is a series of recently disclosed critical Bluetooth flaws that affected billions of Android, iOS, Windows and Linux devices.  The problem was also discovered in millions of AI-based voice-activated personal assistants, including Google Home and Amazon Echo. Researchers have dubbed the attack that takes advantage of these code flaws “BlueBorne” since it is airborne and spreads via Bluetooth.

SmartTerm has been and continues to be on the guard for threats from hackers to its system.  We are removing the need for manual systems and storage, therefore, we place high importance on the security of our cloud-based solution. This platform will securely store data and streamline day-to-day operations for teachers, students and parents. The system is backed by Amazon Web Services (AWS) which holds security of customers to the highest priority.  We can definitely rely on the AWS security and reliability to boost the security of our own platform. Our proven results are the fact that there have been no breaches of our system and there are currently no apparent threats to the information of schools who are currently in the system.

Let Us Work Together

As stakeholders in the future of Caribbean education, we need to work together in order to bring about positive change for the future generations who are depending on us.  Governments, schools, teachers, parents, students and even future employers, none is excluded from the equation. We want to become partners for development because together we can do so much more. As an Education ICT Solution we are looking to scale across the region and seek to help impact schools, and strengthen the education infrastructure.  However, we truly believe that with the right attention by Caribbean governments, other stakeholders and adequate funding much more can be done.

Connect With Us!



Phone: Shamir Saddler (CEO) – 1-202-491-1916

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